Terms of Service

Acceptance of terms

Accessing or using the Platform means you accept these terms. If you do not agree, do not use the Platform. We may update these terms; continued use after a change means you accept it.

Eligibility and accounts

You must be at least 18 years old and legally able to enter into binding contracts. You are responsible for keeping access to your account secure and for all activity under your account and your workspace.

Use of the Platform

You agree to use the Platform only for lawful purposes. You will not misuse the service, interfere with its operation, or use it to harm others. Content you submit must not infringe anyone else's rights or break the law. You are responsible for the messages sent from your workspace and for having the right to contact the people you contact.

AI features

Brandley's agents recommend creators, draft messages and contract terms, and recommend posts for ads. They are tools: their output can be wrong, and nothing is sent, signed, paid or advertised until a person on your team approves it. You are responsible for reviewing what you approve.

Campaigns, contracts and payments

Campaign terms, deliverables and payments are governed by the agreements between brands and creators. Brandley provides the tools to make and record those agreements but is not a party to them. Disputes between a brand and a creator are theirs to resolve; we may help in good faith where appropriate.

Payments made through the Platform are processed by Stripe, and your use of them is also subject to Stripe's terms. Any Brandley fee is shown before you confirm a payment. We do not guarantee campaign outcomes or creator performance.

Third-party services

The Platform works with accounts you choose to connect: Meta (Facebook and Instagram), your email provider, Shopify, Stripe and Slack. Your use of each stays subject to that provider's own terms, including the Meta Terms of Service and the Shopify Terms of Service. You can disconnect a connected account at any time in Connectors or in the provider's own settings.

Termination

You may stop using the Platform at any time, and ask us to delete your account or workspace by emailing privacy@brandley.ai. We may suspend or end access for a violation of these terms, unlawful activity, or risk to the Platform or to others. Sections that by their nature should survive termination, including the disclaimers and the limitation of liability, survive.

Disclaimers

The Platform is provided "as is" and "as available". We disclaim warranties to the fullest extent permitted by law. We do not guarantee uninterrupted or error-free service, or specific results from using the Platform.

Limitation of liability

To the maximum extent permitted by law, Brandley and its affiliates are not liable for indirect, incidental, special or consequential damages arising from your use of the Platform. Our total liability is limited to the amount you paid us in the twelve months before the claim, or one hundred dollars, whichever is greater.

Governing law and contact

These terms are governed by the laws of the United States. Our privacy policy describes how we handle information. Questions about these terms: privacy@brandley.ai.